IceNetwork Ending/NBC Sports Gold update
- Thread starter alyssamarie
- Start date
- Joined
- Feb 10, 2014
Agreed. Yeah, I’m sure its possible things will continue to be a mess for awhile- witness them sending me to nbc sports gold when they couldn’t have had any way to help. But I guess at this point I have too many other things to worry about, so I’m mostly annoyed at the waste of time. Seriously, there’s no way they could try to deny the discount for “missing” the deadline under these circumstances. :dev2:
- Joined
- Mar 23, 2017
- Country
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so i contacted in to delete my account since it won't let me delete my credit card (not paying $25 more for less stuff) and they said:
"
Hello,
We appreciate the time you have taken to contact us. Please continue to check the website for updates.
regards,
Ice Network Support
"
no mention of them deleting my account
"
Hello,
We appreciate the time you have taken to contact us. Please continue to check the website for updates.
regards,
Ice Network Support
"
no mention of them deleting my account
- Joined
- Mar 23, 2017
- Country
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https://twitter.com/icenetwork/status/998346009876058112
We are aware the account management section of the website is not functioning properly. We are working to fix the issue.
If you are trying to update your billing information, please sit tight, and we will provide an update when the problem is fixed.
We are aware the account management section of the website is not functioning properly. We are working to fix the issue.
If you are trying to update your billing information, please sit tight, and we will provide an update when the problem is fixed.
If you'd been talking to a real person, they would have confirmed that they deleted your account and then asked "Is there anything else we can do for you today?" Like you haven't just severed your relationship with them. They have to say that, no matter how inappropriate, they're given scripts.
- Joined
- Jan 1, 2013
- Country
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The issue I take with this is that it does not address the issue of the deadline. The USFS appears to have provided private reassurances to people who tag them on Twitter that it will be extended, but will say nothing publicly about the deadline.
This is so much bad handling it's ridiculous.
I didn't get the email either and I've been an IN member from day 1.
I had my watching "system" down. Watch/dvr everything on NBC/NBCSN/OLYS Channel and everything else on IN. Worked great (most of the time). I hope the new 'arrangement' will be easy to use.
- Joined
- Mar 20, 2014
I wonder if they're waiting until the problem is fixed to announce the deadline extension. I better still get my discount...
- Joined
- Sep 21, 2016
Anyone know the prices yet?
- Joined
- Nov 16, 2005
Same. Hopefully if they don't get the site going they'll use the current subscriber list to still offer the discount. That would be the logical thing to do, anyway...
- Joined
- Mar 23, 2017
- Country
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- Joined
- Mar 20, 2014
Just got a new email from IN. Good news: they will extend the deadline for the special discount due to the wallet problems. Bad news: the wallet problems are still not fixed so they have no idea what the new deadline will be, but will let us know once everything gets sortedAny updates yet? I just tried to update my info yet again and, yet again, I got the same error message.
- Joined
- Feb 13, 2014
If $60 is the final price then I'd be willing to subscribe.
Of course, I'm still dreaming of a no commentary option, but NBC likes to be bothersome 
- Joined
- Feb 10, 2014
Thanks for the heads up - I also was able to update my account - on my iPhone, no less. At least I think so!
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