100% truth!! And the same goes for coaches. I know many skaters who have had extremely negative experiences with coaches that are revered in figure skating fandom. Results and the 30 second kiss and cry clips are not necessarily indicative of a positive training environment.It can also happen in reverse. I've seen fans gushing over "what a lovely person Skater X is" when what Skater X has is good public relations skills, and I've personally known that he/she is Not A Nice Person away from the rink.