Just checking to see if you've received a call yet. I know that tickets in the same price category were set aside, so there were seats available for replacement that are not online. I can get in touch with my contact if you are still waiting however. It might help if you could PM me though with the name that your ticket purchase was under.
Thanks, Tammi, that would be helpful. I haven't heard from Ticketmaster yet. I'll PM you my info. *Edit: Apparently I'm too new to this forum to PM you. Is there an email where I can reach you?*
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