I was able to watch the US National Junior short programs on Wednesday, but when I tried to get to the Pairs FS, I got a message saying the video could not be run on this device. I tried everything, including going to live chat, but no one seemed to be interested in helping me other than suggesting I open Peacock in a private window (that didn't work at all).
Then when I looked at my account, I saw a message saying "Payment problem". I went to the website of the credit card company I was using. It showed the charge for Peacock was entered on Jan 20th and was pending for Jan 21st (today). Looking backwards, payment to Peacock has been made every month that way: entered on the 20th and processed on the 21st. I attempted to call Peacock at the number on the credit card account, but they would not take phone calls and referred to the website so no help there.
I guess that means that if I want to watch skating videos on Peacock I can do so ---- but not on the 21st of the month. I am at a loss on how to get this matter rectified.
BTW, I still cannot look at FS videos on Peacock, and now it's the 22nd. I don't know what to do about this.
Then when I looked at my account, I saw a message saying "Payment problem". I went to the website of the credit card company I was using. It showed the charge for Peacock was entered on Jan 20th and was pending for Jan 21st (today). Looking backwards, payment to Peacock has been made every month that way: entered on the 20th and processed on the 21st. I attempted to call Peacock at the number on the credit card account, but they would not take phone calls and referred to the website so no help there.
I guess that means that if I want to watch skating videos on Peacock I can do so ---- but not on the 21st of the month. I am at a loss on how to get this matter rectified.
BTW, I still cannot look at FS videos on Peacock, and now it's the 22nd. I don't know what to do about this.